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Blue Ridge Mountain Sports is committed to protecting your privacy. We do collect information about our customers to enable us to process orders, improve our web site, and provide better products and services to our customers. We do not distribute that information outside our company. We will not give or sell your name to anyone else, ever!
When You Visit Our Site
You are anonymous until you choose to log in. We do not collect personal information--including your e-mail address--without your prior knowledge and consent. If you should choose to register with us to make ordering more convenient, any information provided is maintained so that it will not be necessary to enter your address information each time you order. We will hold this information in strict confidence. However, you may also checkout as a guest, and your information will not be retained.
When You Place an Order With Us
To process and ship your order, we need your name, billing address, shipping address and e-mail address. This information is transferred to our store using SSL encryption (Secure Sockets Layer), a security protocol that provides communications privacy over the Internet. In addition, our checkout process meets PCI-DSS (Payment Card Industry-Data Security Standards). Upon placing an order, we will add your personal information to our store customer database so that we will be able to serve you should you have the occasion to visit one of our store locations.
When You Contact Us by Email
Should you contact us via e-mail, we will be happy to assist you. We will not use casual e-mail contact for anything other than to respond to your questions. We simply want the chance to assist you, and we will not take advantage of your trust.
When You Leave Our Website
A Special Word to Parents
Blue Ridge Mountain Sports strongly encourages parents of young web users to play an active role in their child's online activity. Children under the age of 13 should not submit orders, registration forms, service requests or other documents to Blue Ridge Mountain Sports without the prior consent of their parent or legal guardian.
- For more information on PCI Compliance please visit the PCI Security Standards Council website.