WARRANTY & REPAIR POLICY

Most of our products have lifetime warranties which are covered by the manufacturer. We will be happy to send the item back to the manufacturer for you (even if you didn't buy it from us!). All we ask is a nominal shipping fee. Also, we would like to inform you that state laws require these items to be returned clean to the manufacturer or they must clean the item and thus charge you a cleaning fee. For safety reasons, we cannot take back any climbing gear (including shoes) that has been used even once. Please contact a store near you or customer service for additional information.